Customer Testimonials

"When our school determined there was a critical need for more computers in the hands of its K-5 students, we researched various devices including Android and iOS tablets. The ByteSpeed 10" Clamshell Netbook with its overall size, viewable screen, 6 cell battery, ruggedized construction, and included educational software made it an easy choice when compared to the features of others brands. Couple that with the knowledge and superior tech support we have come to expect from ByteSpeed, and we confidently purchased 120 of the netbooks. The netbooks have been enthusiastically received by our staff and students where they were deployed. They are especially pleased with the battery life and the fact they are the perfect size for students in this age group. I would not hesitate to recommend ByteSpeed and their netbooks for any organization considering such a purchase."

 

"We purchased ByteSpeed's ruggedized 10" Classmate netbooks for 3 mobile labs. We chose this model over iPads and other similar devices because of their durability and performance. The netbooks are in the hands of our students that range from age 4 to 18 years old; therefore, we needed them to be durable. We have been very pleased with our decision of choosing the Classmate. We have had them in place for almost three years and have yet to send any back for repairs. We purchased our Classmates through Bytespeed due to their service, support and quality of product." 

"We love ByteSpeed!!! They have been our sole  provider for going on 5 years. I highly recommend them. Rich Hanson takes very good care of us. Nice part of doing business with a smaller U.S. company is that they care. Last year we were having an issue with a shipment.  It turned out to be a ZenWorks agent problem. In the midst of trying to figure out the problem, Rich offered to send us another shipment replacing all 150 computers!! It wasn't even a hardware issue. You won't find that kind of service with any of the big manufacturers."

 

"Today is the official open house for the new Minnewaukan Public School, and it is a very proud day for me! ByteSpeed has been great assisting me with any questions I have had. I also wanted to thank Mitch and Tyler for coming up and helping me get the new network up and running. We had some initial problems with the wireless, but Mitch and D-link were able to solve that quickly. I am very impressed with ByteSpeed’s business model and look forward to working with you all in the future. Thanks again!"

"I just wanted to send you a quick 'THANK YOU' to let you know how appreciative and how impressed I am with ByteSpeed's customer service the last few weeks. I just received a laptop back in the mail (that had a loose hinge) and it is repaired perfectly. The fast handling and delivering time was awesome and made things so much more easy on my end. Thank again for all your help!"

"I was introduced to ByteSpeed by a counterpart at another bank. I contacted ByteSpeed about pricing and they offered to send a demo unit. My sales rep has always been very responsive and follows up well. When the demo unit arrived, I was pleased to see that ByteSpeed had used brand name components, and the unit was solidly built. One thing I really liked was there was not a lot of trial/bloatware or unnecessary programs installed. Most of the time I will reinstall the Operating System on new computers because of all the extra software, I didn't have to with ByteSpeed. They also offer free imaging. Though we have an imaging product in house, this saved much time per unit. I have not had any problems with the hardware at all. There was an issue with a software component not being able to update the Intel motherboard and ByteSpeed's technical support was easy to work with and helped until a successful solution was found. I have been pleased with all aspects of ByteSpeed, sales, quality of the units and technical support."

“ByteSpeed offers PCs at great prices and with NO Bloatware, quality parts, and their customer support is great. We were looking to get out of using big PC vendors because of issues with having to uninstall Bloatware from each and every machine we purchased. In addition, we were not getting consistent performance from each PC ordered from the big companies. Going with ByteSpeed was one of the best decisions we have made regarding our PCs. I don’t ever plan on going back to the big PC vendors and would recommend ByteSpeed to anyone looking for good quality PCs at great prices."

”For the longest time we (Lakeside Bank) were looking to replace our big box desktop vendor and could not find someone that could provide us with the price, customer support, and reliability we were used to getting with Dell. It just so happened that a ByteSpeed sales rep called us and gave us his salesman spiel, but his was unlike others I had heard. He mentioned a number of intriguing factors, such as a 5 year warranty, that led us to giving ByteSpeed a shot. Since that first purchase we have been a very satisfied customer and I really enjoy working with ByteSpeed. They have been extremely courteous and responsive to our needs and it’s truly nice to be able to contact one person for our needs versus a constant revolving team at Dell. ByteSpeeds service and support are a definite winner and their ability to build custom computers in a timely fashion is on par with any of the other big box vendors…only they have that small business culture I truly love. Keep up the great work and I look forward to us having a long and fruitful relationship!"

"Thank you ByteSpeed for being great to work with! Your products have been top notch, and your tech support has been the best I have worked with in my 10 years as the tech person at Centerville."

"ByteSpeed tech support is great. I like their machines because they come with just the OS and no other proprietary software, and you can order them customized with any configuration you want. If I have a problem, ByteSpeed takes care of it right away. They trouble shoot over the phone and ship what you need right away, or you can send it in. I also get our servers from ByteSpeed - great support there as well. As you know, you may have trouble with any computer and this is the best vendor that I have found for support!"

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